Jummba Privacy Policy

Jummba Privacy Policy

How We Use Your Information

We use the personal information we collect from you, including with the help of automated systems and decision making, for a range of different business purposes according to different legal bases of processing and subject to the choices you make in your Settings.

  • Provide, Improve, and Develop the Platform

    • To operate and maintain your Jummba account, and to provide you with access to and use of the Platform. Your email address and password are used to identify you when you log into the Platform. Your device-IDs are used to ensure that you are in control of the devices that have access to your Subscription.

    • To identify you as the creator of the Sounds that you upload, the comments that you post and/or the other contributions that you make to the Platform.

    • To provide creators with stats and insights about users’ listening behavior of their Movies,posts,Sounds, (i.e. streaming and downloading their vedios, Sounds or following their profiles).

    • We conduct surveys and research, test features in development, and analyze the information we have to evaluate and improve products and services, develop new features, and conduct audits and troubleshooting activities.

    • If you purchase a Subscription, your name, address and payment verification information will be used to process your account subscription and renewals and to collect your payment. All payment verification information is transmitted using industry-standard SSL (Secure Socket Layer) encryption. Jummba also complies with the Payment Card Industry Security Standards.

    • Your email will be used to send you service updates and notifications about your account.

    • To respond to you about any comment or enquiry you have submitted.

    • We use your age to enable age restrictions.

    We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of the contract with you (e.g. Terms of Use).

  • Maintain a Safe and Secure Environment

    • Detect and prevent fraud, spam, abuse, security incidents, and other suspicious activity.

    • Verify and authenticate your identity and prevent unauthorized or illegal activity.

    • Enhance the safety and security of our products and services.

    • Conduct security investigations and risk assessments.

    • To prevent or take action against activities that are, or may be, in breach of our Terms of Use, Community Guidelines or applicable law.

    • To provide you with customer and technical support.

    We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of the contract with you (e.g. Terms of Use).

  • Personalize Content, Advertising and Marketing

    • To improve your experience on the Platform by providing personalized content, recommendations, and features.

    • To customize the content and measure performance of any email, push notification, or in-app message we may send to you.

    • Administer sweepstakes, contests, or other promotional activities or events sponsored or managed by Jummba or its partners.

    • Use automated systems and decision making to profile user characteristics and infer preferences based on information that you provide to us, your interactions with the Platform and content, your profile information, and information obtained from third parties. This data is used to create groups of users, called segments, who share similar characteristics and interests; we use segments to serve personalized content, advertising, and marketing messages. We also use automated systems to associate your activity over time across devices, and may associate activity and accounts under a single user ID, in order to determine that certain devices are related to each other and provide you with a personalized experience across devices and platforms.

    • To deliver targeted marketing for Jummba products on and off the Platform and measure the success of those campaigns. When you see our ads on a third party website or apps, we or third party services we engage for this purpose, may collect information that your browser or mobile app makes available when seeing the ad (e.g IP address, referral URL, browser details, timestamp of request), including whether a click converted to an actual purchase of a Subscription. Please see the privacy policy of such third party websites to understand what data may be collected and how to opt-out.

    • Ads are more effective when they are shown to people who are likely to be interested in the product or service advertised. For this reason, we use the information we collect and receive to help us select which ads to show you on behalf of advertisers. This includes information you choose to provide to us (e.g. age and gender) and make available to us when you interact with the Platform (e.g. by listening, liking or creating playlists), as well as general location data. We may also display ads based on the page you’re on or content you have recently viewed, searched, or listened to. This allows us to show you ads that will likely be more relevant and interesting to you.

    • When we engage third party services such as ad-networks and exchanges that enable us showing you targeted ads, we may also allow them to collect certain information such as cookie data and device identifiers. That information is used to synch or match users to segments and serve targeted advertising, including based on device activity, inferred interests, and general location information.

    • Combine information we collect about you with information from business partners and use it to serve more relevant advertising.

    We may use your data for other purposes, provided we disclose the purposes and use to you at the relevant time, and provided that you consent to the proposed use of your personal data.

Sharing of Your Information

This section describes how the information collected or generated through your use of the Platform may be shared by you or by us.

  • Through Your Profile – Any information in your public profile (other than your email address) will be accessible by other users of the Platform, who may view your profile information, listen to and comment on any of your public Sounds, add themselves to your list of followers, and send you messages. If you listen to any Sounds uploaded by a Jummba user, the fact that you have listened to those Sounds will be shared with that Pro user, and that you are following that Pro user, so that they can track the popularity of their Sounds. Similarly, if you comment on any Sounds on the Platform, your comments will be available to all users of the Platform.

  • With Your Consent – We will disclose your information if you have agreed that we may do so. We will make this clear to you at the point at which we collect your information, including the purpose(s) for which we will use the data.

  • Service Providers – We use a variety of third party service providers, some of who may be located outside of the European Economic Area (“EEA”), to provide services to us or to our users on our behalf. These service providers have access to your information solely to perform these tasks on our behalf, and are contractually bound to implement appropriate organizational and technical security measures to protect against unauthorized disclosure of personal data, and only to process personal data in accordance with our instructions and to the extent necessary to provide their services to us. We need to share your information, including personal information, in order to ensure the adequate performance of our contract with you.

  • Content Partners – The Platform allows you to listen to a variety of content, including licensed streaming content from our content partners. We share information with these content partners that license this content to help them understand how the content they provide is performing, including insights about general user listening trends and preferences. We use technical measures to ensure the data is de-identified and/or aggregated so it does not identify you directly. We share this data based on our legitimate interest in helping content partners deliver high performing content and to ensure the fulfillment of our contract with those partners.

  • Advertising – We share the data collected about you, generally in hashed, aggregated, or de-identified forms with advertisers and advertising service providers and business partners in order to serve ads based on your interests and measure the reach and effectiveness of those ads, including whether a user took an action (e.g. purchase a product). We may also share cookie data and device identifiers with service providers for data matching purposes, in order to improve ad targeting.

  • Social Media – For users outside of the EU/EEA, where permissible under applicable law, we may share your email address (in hashed form, so that it does not identify you) with Facebook in order to target you with ads for Jummba products on Facebook and on third party websites and applications in the Facebook Audience Network. We also allow Facebook and other social media platforms to collect information through cookies and similar technologies like pixels in order to serve ads for Jummba on those third party websites and apps and drive users to our Platform. In order to measure the effectiveness of and optimize these marketing campaigns, these technologies track activity taken across devices after a user sees a Jummba ad, in order to determine performance metrics like sign ups, visits to the Platform, and purchases. We undertake these activities based on our legitimate interest in acquiring new customers and offering products we think you may be interested in. Any questions regarding how these social media platform service provider processes your personal data should be directed to such third party platform.

  • Aggregated Data – We may also share aggregated information (information about our users that we render in such a way that it no longer identifies or references an individual user) and other pseudononimized information for regulatory compliance, industry and market analysis, demographic profiling, marketing and advertising, and other business purposes.

  • Compliance with Laws – We may disclose your information to courts, law enforcement agencies, and governmental authorities (i) to comply with our legal obligations, (ii) to comply with legal process and to respond to claims asserted against Jummba , (iii) to respond to verified requests relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability, (iv) to enforce and administer our Terms of Use and other agreements with users, or (v) to protect the rights, property or personal safety of Jummba , its employees, and members of the public.

  • Protecting our Rights – We may disclose your information if we feel this is necessary in order to protect or defend our legitimate rights and interests, or those of our users, employees, directors, officers, or shareholders, and/or to ensure the safety and security of the Platform and/or the Jummba community.

  • To Our Affiliates – To enable and support us in providing the Platform and Services, we may share your information, including personal information, within the Jummba Group. The data sharing is necessary for the performance of the contract between you and us and is based on our legitimate interests in providing the Platform globally.

  • Change of Control – We may also share your personal data as part of a sale, merger or change in control of Jummba , or in preparation for any of these events. Any other entity that buys us or part of our business will have the right to continue to use your data, but only in the manner set out in this Privacy Policy unless you agree otherwise.

Cookies and Similar Technology

As further described in our Cookie Policy we use cookies and similar technologies (e.g., pixels, local storage, and device identifiers) to recognize you and/or your device(s) on and off the Platform, and across devices and devices. To the extent allowed by your settings or your device, we also allow third parties to use cookies as described in our Cookie Policy in order to track user behavior on and off the Platform in order to show you ads based on your interests and preferences. You can control cookies through your browser and other tools as described in the Cookie Policy, as well as through your Jummba  Settings.

Information Security

Jummba maintains technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal information we collect or store. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use the Platform and provide us with information at your own discretion and risk.

International Data Transfers

Jummba operates globally and may share your information internally within the Jummba Group, and third parties for the purposes described in this Privacy Policy. Information collected within the EEA may, for example, be transferred to countries outside of the EEA for the purposes as described in this Privacy Policy. We utilize appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, or another legally approved mechanism, to ensure the lawful transfer of your personal data outside of the EEA.

Children

Jummba is not intended for use by children. Anyone under the age of 16 in the EEA, or 13 in the United States and the rest of the world, is not permitted to use the Platform and must not attempt to register an account or submit any personal information to us. We do not knowingly collect any personal information from any person who is under the age of 16 or 13, as the case may be, or allow them to register an account. If it comes to our attention that we have collected personal data from a person under the age of 16 or 13, as applicable, we will delete this information as quickly as possible. If you have reason to believe that we may have collected any such personal data, please notify us immediately at nforcetechteam@gmail.com.

 

Exercising Your Rights

In some jurisdictions, including the EU/EEA, you may exercise any of the rights described in this section through the Help Center. Please note that we may ask you to verify your identity before taking further action on your request.

  • Data Access and Portability

    • You may be entitled to request copies of your personal information held by us. While a lot of the personal information you provide to us can be accessed in your account Settings, you may also be entitled to request copies of personal information you have provided to us in machine-readable format.
  • Change or Correct Data

    • Where you cannot update data yourself through an account, you have the right to ask us to correct change, update or rectify your data.
  • Data Retention and Deletion

    • We generally retain data for as long as your account is in existence or as needed to provide the Platform. However, specific retention times can vary based on context of the processing we perform and on our legal obligations.

    • You have the right to ask us to delete all or some of the personal data we hold about you. If you have an account, you can also delete your account through the Settings at any time as described below.

    • We may need to retain some of your personal data even after you have closed your account if reasonably necessary to comply with our legal obligations, or where we have a legitimate interest in doing so (e.g. to prevent fraud and abuse and maintain and enhance security).

  • Objection to Processing

    • You may object to processing your personal information in some circumstances (in particular, where we don’t have to process the information to meet a contractual or other legal requirement, or where we are using the information for direct marketing).

    • If you object to such processing Jummba will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defense of legal claims or obligations.

    • Where your personal information is processed for direct marketing purposes, you may, under certain circumstances, ask Jummba to cease processing your data for these direct marketing purposes.

  • Restriction of Processing

    • Under certain circumstances, you may have the right to limit the ways in which we use your personal information.
  • Withdrawing Consent

    • Where you provide consent to the processing of your personal information by Jummba , you may withdraw your consent at any time by changing your account Settings or by sending a communication to Jummba specifying the specific consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

Lodging Complaints

You have the right to lodge complaints about the data processing activities carried out by Jummba  before a competent data protection authority

Contact Information

If you have questions or complaints about this Privacy Policy or our practices, please contact our Data Protection Officer by email at nforcetechteam@gmail.com .

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in our sole discretion. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Platform and update the “Last Amended” date below. Please be sure to periodically check this page to ensure that you are aware of any changes to this Privacy Policy. Any material changes to this Privacy Policy will be communicated to registered users by a notification to their account and/or by posting a notice of the change on the Website. Your continued access to or use of the Platform after the effective date of such changes will be subject to the revised Privacy Policy.